Senior Service Designer


Posted by Lubna


Experience level

Job status

Specific field
User experience


Organisation type
Agency / Consultancy

Organisation size


About the company and role

Based in London, you’ll join the Designit team of researchers, business designers and designers within service, product, brand, digital, interaction and user experience design. You’ll work in an international and playful environment with big, innovative brands alongside some of Europe’s most creative brains. And you’ll be part of a culture with an unparalleled passion for changing the world through exceptional design and problem solving.

Desired skills and experiences

  • -Create real business transformation for our clients and redefine their offerings
  • Turn insights and identified opportunities spaces into differentiating service experiences
  • Work with service design across industries -Stay updated on the latest developments/trends/thinking within your field and share your knowledge and thoughts with both colleagues and clients
  • Define the future customer journey across channels and touch points for some of the world’s leading international brands
  • Present to clients, and facilitate and develop workshops and co-creation sessions
  • Participate in sales activities (quotes, presentations etc.) and scope, plan and lead service design projects

What you will bring

  • A master graduate in business, design, research or other relevant educational backgrounds
  • A skilled professional with 5+ years experience working with service design – preferably from the consultancy side
  • A person who thinks beyond categories and dreams of service experiences across products and platforms
  • An outgoing, results-oriented and a motivated team player
  • Eager to work in a strategic design firm and wish to make a difference
  • A strong facilitator and presenter and an excellent communicator in English



To apply for this position send Lubna an email and be sure to include:

  1. your curriculum vitae
  2. a motivation letter
  3. a link to your portfolio

Your portfolio preferable includes work samples from different stages of the design and development process.